
Royal Caribbean
Engagement Hub to Reward Exploration
Royal Caribbean drives engagement via interactive ship tour
Cruise lines face the challenge of separating themselves from the competition and standing out in the marketplace. Royal Caribbean wanted to disrupt the way people view cruising and make sure its industry-leading features were known to consumers. To drive this level of awareness, buzz, and education for the launch of Royal Caribbean’s newest ship, we built an online experience that drove consumer engagement and excitement via an interactive ship tour. This created an opportunity for Royal Caribbean to talk directly to their consumer, building a relationship with them while driving excitement and awareness for the new ship and its outstanding features.
spent on site per registrant
lift in new customers
new email addresses to database
average visits per registrant

Various types of instant win games were hidden throughout the experience, including a prize wheel, spin-to-win slot machine, pachinko, click & win, and more.

Special codes were released throughout the campaign via owned and paid media, and participants who registered with a code were entered into a special prize pool.