We’ve Been Thinking
And luckly, we’re also sharing. See what our experts in promotions, loyalty, brand strategy, and innovation have to say about the state of the industry.
Article
Report analyzes the impacts of COVID-19 and social disruption on consumer behaviors
Article
The next six months are a crucial time for retailers and understanding how to re-engage with consumers is critical.
Article
Tips include: Provide helpful or fun content and experiences for consumers at home.
Refine by Topic or Format
Article
Report analyzes the impacts of COVID-19 and social disruption on consumer behaviors
Article
Loyalty and rewards programs remain a mainstay tactic in the changing retail landscape.
Article
Merkle is collaborating with Adobe on its customer experience management (CXM) platform, Adobe Experience Platform.
Article
Craft the perfect Freestyle mix and submit the recipe on Twitter or Instagram with the hashtag #MakeYourMixContest.
Article
HelloWorld named Agency winner in the second annual Loyalty360 Top 10 Awards.
Article
This article is the second in a series in which our Director of Loyalty discusses key insights from the 2019 Loyalty Barometer Report.
Article
In the loyalty world, understanding customers is make-or-break.
Article
It’s 2019, and for consumers, the Apollonian appeal of “points-for-rewards” is beginning to lose ground to the Dionysian lure of “surprise and delight.”