We’ve Been Thinking
And luckly, we’re also sharing. See what our experts in promotions, loyalty, brand strategy, and innovation have to say about the state of the industry.
Article
Report analyzes the impacts of COVID-19 and social disruption on consumer behaviors
Article
The next six months are a crucial time for retailers and understanding how to re-engage with consumers is critical.
Article
Tips include: Provide helpful or fun content and experiences for consumers at home.
Refine by Topic or Format


Article
The loyalty landscape is changing. While transaction-based programs are still abundant, programs that offer unique experiences are becoming more and more common.
Article
Merkle, a leading technology-enabled, data-driven performance marketing agency announces it has been named a Challenger in the Gartner Magic Quadrant.
Whitepaper
What Consumers:Due to the quickly-evolving landscape of loyalty marketing, we have published our second annual barometer report to keep marketers ahead of the curve.
Article
Email marketers tasked with promoting loyalty programs often wonder what will work.
Article
Some loyalty program perks are more popular than others.
Article
When it comes to the loyalty rewards that consumers like the most, 76% of those surveyed list free products, while 74% cite discounts
Article
Consumers are looking for new ways for their favorite brand to reward them for their loyalty.
Article
New personalization capabilities from Adobe, LiveRamp connects to CTV, HelloWorld wrangles loyalty, and we all cry at the Oscars